How do you reconcile the dream of a home in a peaceful area with lots of green space with the realities of wanting to be...
Timbercraft Homes built my Custom Home in 2012. As is to be expected there were many challenges and obstacles thru-out the process. I had previously posted a negative review based my initial experience with this builder at that time. Now, fast forward to July of 2015, almost 3 years after the completion of my home. A plumbing repair necessitated several drywall patches that of course required painting. Upon purchasing the paint per my color sheets and painting one of the patches I noticed a difference in the sheen of the newly applied paint and that which had been applied during construction. A few phone calls to the builder to get some advice and I was put in touch with Chad, the Construction Manager. Long story short Chad was very compassionate about my problem and the company wrote me a check to cover the expense of having a professional painter come to paint the patches so they would look right. Again this was 3 years after the completion of the home!!!!! I have to say that Timbercraft went above and beyond the call of duty on this issue. If you are considering a new Home I would highly recommend giving them a chance to show you what they have to offer.
TimberCraft Homes offers such quality and unique design. Everyone involved in the process of building our home has been wonderful from our designer and contractor to the sales team. Thanks for a wonderful new home!!
Timbercraft is amazing they really care about family and go above and beyond to make your home buying experience the very best. There photographer taking a group picture of are family for the memory of that special day was very cool and they made it fun for the kids Also helping with the sale of are old home. Even finding as many ways to save us money and finding more incentive money to help make are lives in are new home as comfortable as possible. I have done this before when I helped my father buy a home and my own old home trust me you wont find a better group of people there kind and helpful I strongly mean that helpful part are guy Sunny Ojeda that helped us find the right home with Timercraft even offered to come out and help paint the old home to help get ready to sale. Thank you so much Sunny and Timercraft.
I am so happy that I decided to lease through Timbercraft. The inside is amazing! You all did an outstanding job on the interior. I also wanted to say how pleased I am to work with Chris. Any time an issue has come up or I’ve needed something, he has done an excellent job in communicating with me and resolving the issue. I basically wanted to pay him a compliment for the great work he is doing for your company and let you know that I am thankful that I chose your place to lease.
Response from the owner10 months ago.
I recently purchased a Timbercraft home. I have been very impressed with the pride they take in their homes. Their homes are immaculate when showing. When I decided to purchase their home and ready to do the punch list, they are all about the customer. Everything they tell you they will do, is done before you can blink your eyes. Their attention to detail is very solid. I am extremely happy in my new home. I have EVERY confidence if I ever need anything they will be there for me. Timbercraft is such a good outfit, I highly recommend them. Frances.
Enjoyed viewing not only the St. Jude Dream Home in Edmond but also in the Pleasant Grove Addition. Sonny Ojeda was so great with his time and answering all questions. Nice to what Timbercraft has to offer.
I am a realtor whose Buyer purchased a Timbercraft Home. Our experience with the Sales Manager, Kristy Stevens, was amazing. Kristy was a true professional, and she was readily available to answer questions and provide service related to the contract. Timbercraft Homes is very attentive to the buyer. They schedule a punch-list walk through with the buyer and a building superintendent, as well as, a final walk through appointment with the buyer. The process from writing the contract through to the closing was seamless. They build a quality home with beautiful features and amenities.
My family has been living in our TimberCraft Home for approximately 2 years now and have never been happier. We are a young family that were thrilled to find a builder who built more modern style homes that were also energy efficient. The staff at TimberCraft has always been helpful with any questions or situations and they use great contractors which helped during the building process. Still to this day, if we have any questions we have been able to call and get the answers that we needed. TimberCraft offers multiple floor plans in energy efficient homes and as a customer that started fresh with a new home, we were able to pick every option we wanted that fit into our budget. We just can not say enough good things about TimberCraft and especially Chad who is the General Manager. Thanks again to TimberCraft for a beautiful home that my family will be able to enjoy for years to come!!!
Deciding to build a home is one of life’s largest decisions, if not the largest. My wife and I vetted about 3-4 OKC metro area builders and opted to go with Timbercraft. Our intuition proved correct, and it was a WONDERFUL decision. For reference, the home is custom and approximately 3,500 square feet. We were paired with Randy Reitz, who is Timbercraft’s custom home specialty builder, and he is an extraordinary person to work with. Both he and the Timbercraft team have an eye for detail that is second to none. Obviously, lots of little things can come up during a home build that require attention, and Randy and the Timbercraft team successfully and professionally handled everything that was encountered. The home is extraordinarily well-built and I’d say even better than was planned. Again, could not be more satisfied with having Timbercraft build our large custom home. HIGHLY, HIGHLY RECOMMENDED TO ANYONE IN THE OKC METRO.
We moved to Edmond last year and have been renting a new home built by Timbercraft. Aside from the home being well constructed and beautiful, Chris and the team at Timbercraft have been extremely responsive to any and all of our needs. If we were building a home here in Edmond there is no doubt we would hire Timbercraft for the job.
I am a realtor in the Oklahoma City area and was working with a client on a Sunday evening. The client decided they loved the Timbercraft style and quality, but they had more questions. I was able to call Kristy, a Timbercraft representative, at 7pm Sunday evening and she was able to answer all of their questions. I had to call her several times that evening and she was always pleasant and went above and beyond to make sure the clients had answers to all their questions.
Timbercraft Homes has a great set of unique designs and floor plans and fantastic attention to detail during and after the construction of their homes. We could not be more happy with the staff and craftsmanship of Timbercraft! In 2012, a friend of ours built their first new home with Timbercraft Homes. I was so impressed with the construction process as well as the unique appeal his home had as a Timbercraft design. I knew from then on that this community and builder would be high on our list in our search for a new home. About a year later my wife and I sold our older home in hopes of finding the perfect new home in the perfect new community for our new kiddo…a lot of new, right? Well, we found it! Right in Pleasant Grove in a Timbercraft home. After we moved in, any small hiccups or issues we may have had were addressed promptly and professionally. I would recommend Timbercraft to anyone who is looking for a unique and functional home design and incredible service in a builder. Outstanding!
HATS OFF to the staff at Timbercraft Homes. I started the home building process in October 2013 and it wasn’t without hiccups BUT Timbercraft made good on every promise. At my first meeting with the sales rep JJ, he said “There will be bumps in the road but we will get through it and in the end, you WILL be happy.” After 4 ½ months, I moved into my custom built home. After 7 days in the house, water was bubbling in the toilets when we washed. Timbercraft had the plumbers out the next morning. The plumbing supervisor personally came, snaked the line and explained in new housing this is common and assured me everything was okay…….it was…until I washed another load of cloths 5 days later. Again…a plumbing tech was sent out to snake the line and said everything was fine. Seven days later, I wash two loads of cloths and YEP…you guessed it! Water was not only bubbling in the toilets but this time it’s in my tubs and shower. By now…..I”m mad! This is NOT normal in new home construction and I want it fixed. I email timbercraft and the next morning a camera is put in the line and they find out there IS a problem. By now, not only is the plumbing supervisor in my back yard but I’ve got the plumbing company owner, other plumbers AND my building superintendent ……all in the back yard trying to find the problem. Turns out…it wasn’t the plumbers fault. One of the utility companies hit my line and caused a portion of the line to collapse. Within a few hours, they had my line fixed and I haven’t had a problem since. I’m sure they got sick of my phone calls, emails and messages but Hey!! It was my first time building a custom home…and I had a lot of concerns. ……. but I can honestly say, they answered every email, text message and voice mail professionally and went the extra mile to make sure I satisfied. I would recommend Timbercraft to anyone, they built me a great home. Thanks guys!!!
If you are looking for a builder with roots in area, cares about its customers and has a desire to be building for many years to come than Timbercraft is the builder you need to speak with. As a Realtor I have had the opportunity to work with and meet a lot of builders. Some builders build “for now”,just trying to make a sale. Timbercraft Homes builds not just a home, but also strives to build a relationship with their customers. This is just one of the many reasons you should build with Timbercraft Homes.
Don’t even think about doing business with this company in any capacity. Once they get your money, all customer respect and service stops. They will no longer return correspondence, often doing less than what is legally required regarding maintenance, repair, and adherence to contract responsibilities. I had the misfortune of being forced to work with a company representative, Sarah Campbell, who was unprofessional, unresponsive, and who repeatedly resorted to awkward and sophomoric intimidation tactics whenever called upon to actually answer for any of her repeated failures. Stay far away!!!!
My husband and I started looking at builders the spring of 2012. We had done some research on the process and we were very picky in who we wanted building our dream home. After a lot of research and walking through show homes for all the local builders we decided on using Timbercraft Homes. It was the best decision we have made. The building process went very smooth and we have been extremely happy with our beautiful home. As with any big project there will always be a few bumps in the road but Timbercraft was always ready to jump in and get the issue resolved. They paid attention to all the small details and made sure that we were apart of the entire process. We were able to make frequent visits to the house during the build and the staff was very helpful on making sure everything was to our standard. Any concerns that we did have were addressed quickly and with professionalism. We have now been in our home for 4 months and couldn’t be happier.
We are so glad that we used Timbercraft Homes to build our new home. They went above and beyond in every area to make sure that we were satisfied with every little detail of our home. We loved working with everyone of them, they were all so very kind and always kept us informed on what would be going on each week at our home. Even after we closed on our home they were and are still there making sure that we are happy with everything in our home! We feel so blessed to have had such a great building experience. We could not ask for a better builder and recommend them to everyone we know! Thanks Timbercraft for everything you have done and are still doing! 🙂
Everyday I fall in love with something new in my Timbercraft home. I wouldn’t have anyone else build my home.